DELIVERY DAYS-TIME

Dispatch days: Tuesday – Friday

Delivery window:  8:00 AM – 8:00 PM

Order by Wednesday for same-week delivery

Final cut-off: Wednesday at 6:00 PM. Orders placed after the cut-off may arrive the following week.

DELIVERY REQUIREMENT

Someone must be available to receive the parcel.

We do not leave parcels with neighbours unless instructed.

Use the checkout notes to:

  • Provide delivery directions
  • Add an alternate or work address
  • Include a mobile number and email for tracking updates.

If your delivery is delayed, please let us know and we will follow up with the courier.

Note: Remote or rural areas, including the Scottish Highlands, may require up to 2 days for delivery.

Sending a gift? Confirm the address with the recipient in advance.

CLICK AND COLLECT
(TUESDAY – FRIDAY, 8:00 AM – 3:00 PM) 

To collect your order from our NEW COVEN GARDEN MARKET, please email info@domomea.co.uk with your preferred date. We’ll confirm your collection details via email.

Unit 221
New Covent Garden Market
London
SW8 5EN

Click & Collect: closest street parking on Thessaly Road. Vehicle entry to the market available (£5).

PACKAGING

All items are packed in cardboard boxes with shredded paper. During warm weather, we include ice packs (non-refrigerated delivery).

DISCLAIMER

If a delivery cannot be completed within 48 hours, or during warmer periods, we may postpone or cancel temperature-sensitive orders. You will be contacted to arrange an alternative or receive a refund.

RETURNS

We do not accept returns for perishable goods. Exceptions include:

  • Pasta
  • Bread
  • Olive oil

If there is a quality issue, please contact us with photos and a brief description of the issue within 48 hours of your delivery arriving so we can assist you.  

UK DELIVERY CHARGES

Local Collection (Click and Collect): Free

Next Day Delivery: From £7.85 for orders under £100

Free Delivery: on orders over £100

For the Scottish Highlands, Northern Ireland, offshore UK, or Channel Islands, contact us for a quote.